March, 15 Covid-19 Update


Dear Customers

In view of the escalation of the spread of Covid-19 in Portugal, Clínica ResteloVet presents the following hygiene and precautionary measures, for the safety of all our Clients and Team:

We ask all Customers who intend to use our services to inform us in advance if they have any flu-like symptoms or if they have recently traveled,
In order to avoid crowding in the waiting room, we request that you make an appointment in advance by calling 213 011370 or by email,
Animals must be accompanied by only one person,
During the treatment of the animal avoid the presence of the keeper, unless it is strictly necessary
If there is a crowd of people at the reception, we ask that you wait in the outside gallery,
We will avoid physical contact as much as possible, particularly with regards to greetings and keep a safety distance of 1 meter,
Before and after consultation the hands must be disinfected.
With regard to contact with animals you can consult the recommendations of World Small Animal Veterinary Association-WSAVA.

It should also be noted that according to the World Organization for Animal Health (OIE) there is no evidence that animals can be a source of transmission to other animals or humans.

We thank you in advance for the understanding and indispensable collaboration of our Clients.